Shipping Policy

SHIPPING/ DELIVERY/ PICKUP POLICY

 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is ready for Shipping, Local Delivery, or Pickup

 

DOMESTIC SHIPPING RATES AND ESTIMATES

 

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

LOCAL DELIVERY: Free local delivery is available for orders over $299 within London, Toronto, Windsor regions. For orders under $299 we charge $25 for local delivery. We will contact you via text message or email with the phone number or email provided at checkout to notify you on the day of our arrival. IN-STORE PICKUP: You can skip the shipping fees with free local pickup at 3900 Elginfield Rd, Elgin, Ontario, Canada, N0M 2K0. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are ( 9am -5pm ) Monday to Friday , ( 9am to 1Pm) Saturday, Closed Sundays. Please have your order confirmation email with you when you come.

 

HOW DO I CHECK THE STATUS OF MY ORDER?

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at orderdesk@parkhillmeats.ca with your name and order number, and we will look into it for you. If you have any further questions, please don't hesitate to contact us at orderdesk@parkhillmeats.ca